Frequently Asked Questions

  1. How do I create an account on the Oils-Away.com website?

    1. First, you must be a Young Living member in Janie Hill’s Oils Away group.  If you are not yet a member we would LOVE to talk to you about joining. Go to the “Contact Us” page to request more information.
    2. If you are an Oils Away member, and have not previously set up an account on this website, go to the “My account” page.
    3. Follow the instructions in the “Register” section. (Note – this is to register yourself as a user on the Oils-Away.com website, not the retreat. Registering for the retreat is a separate thing.)
  2. How do I reset my password?

    1. If you are an Oils Away member, and have previously set up an account on this website and wish to change your password, go to the “My account” page.
    2. In the “Login” section, click on “Lost your password?”.
    3. Enter your username or email address that you have set up and used before.
    4. You should receive an email to the email address on your Oils-Away.com account.
    5. Follow the instructions in the email to reset your password.
    6. If still unsuccessful, use the “Contact Us” page to request assistance.